Secure Delivery

From our warehouse to your home

Shipping Info

Mark Littler Ltd are pleased to introduce to you the first specialist, online whisky brokerage; bridging the gap between buyers and sellers.

All bottles are shipped within inflatable AirSac jackets, placed inside a box, and then this box is placed in a further box to ensure your bottles arrive safe and sound no matter where you are in the world.

We ship with Royal Mail Special Delivery in the UK, FedEx for the USA and DHL for the rest of the world.

For a specialist shipping quote please email whisky@marklittler.com 

Secure packaging

Our bottles are carefully packed and shipped using specialist packing materials ensuring that your purchases get to you safely. Shipping insurance is also available to purchase.

Full Value Insurance

Shipping protection is available at checkout to cover against loss in transit, damage explicitly caused by transit and force majeure events.

Worldwide Shipping

We offer shipping to multiple destinations in Europe, Asia, and The Americas. If your destination is not listed at checkout, contact the team for a custom shipping quote.

FAQ's

Shipping

Free shipping is available for all orders within the United Kingdom.

We can ship worldwide. Please see below for specific destinations and prices, or if your destination is not listed then please contact us at whisky@marklitter.com for a custom shipping price.

Once an order has been placed and payment received your whisky will shipped the same day if in office hours (Monday – Friday 8.30am to 5.00pm).

If payment is received out of office hours then the bottle(s) will be shipped the next working day.

Orders shipped to the UK will be sent 24 hour delivery. Delivery times worldwide will vary depending on the shipping destination. Please contact us for specific timings for your required shipping address.

We ship with Royal Mail Special Delivery in the UK, FedEx for the USA and DHL for the rest of the world.

Yes, all of our shipments are tracked door to door.

Insurance is available at checkout.

Shipping protection covers loss in transit, damage explicitly caused by transit and force majeure events.

Insurance during transit does not cover capsule failure, cork failure or leakage. There is a known weakness in transit for bottles with wax seals. Bottles of this type are sent at the buyer’s own risk.

Returns

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Returns must be made within 14 days of receiving your item.

If you intend to return an item please contact us immediately by emailing whisky@marklittler.com and state:

– Why you are returning the item.
– Where you are based.
– What packaging/shipping/insurance you will have in place or if you would like us to arrange this (see below for costs).

Items must be returned in the same condition in which they were received.

If you choose to arrange to return an item yourself you must ensure your packaging is suitable. Ideally this should be equal to or in excess of the standard of packaging used in the original shipping. You are responsible for insurance of the bottle when shipping it back to us, proof of postage must be obtained.

Fully insured, UK return shipping and suitable packaging can be arranged for £15. For international returns please contact us for a quote.

Once the item is received the item will be fully inspected by our experts and any discrepancies will result in the item being returned to you (at your cost) and the refund being denied.

Once the item’s condition has been verified, refunds will be sent via BACS to the account from which we received original payment. Other accounts cannot be credited.

Europe

Switzerland (CH) – £35
Cyprus (CY) – £35
Germany (DE) – £30
Finland (FI) – £35
Guernsey (GG) – £25
Ireland (IE) – £25
Luxembourg (LU) – £25
Monaco (MC) – £30
Malta (MT) – £35
Netherlands (NL) – £25
Norway (NO) – £40

Asia

Hong Kong (HK) – £50
Macau (MO) – £50
Singapore (SG) – £50
Taiwan (TW) – £50
Japan (JP) – £50
Malaysia (MY) – £50
Republic of Korea (South Korea) (KR) – £50
Australia (AU) – £40
New Zealand (NZ) – £50

USA

We can ship to the following states. Prices start at £45:

Alaska (anchorage only), California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Washington, Wyoming.

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